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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I put a dvd on my lenvopower dvd 10 app on my laptop. When I

Customer Question

I put a dvd on my lenvopower dvd 10 app on my laptop. When I press play, it said there's no disc in it. Can you help me with that?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
If you put the DVD in another computer or DVD player, does it play?
If you put in any DVD into this computer, does it play?
I will be standing by.
Thank you,
Jason
Customer: replied 1 year ago.
It work before but today it just stop working. I tried other dvds on my laptop but it keep saying there's no disc in it.
Expert:  Jason Jones replied 1 year ago.
Please, follow the instructions below:
- While holding down the windows key, hit the letter R
- In the window type: devmgmt.msc
- Hit Enter
- Click the plus sign next to DVD/CD-ROMS Drives
- Right click the Wireless Adapter's Icon
- Choose Uninstall. Uninstall Device.
- Right click another item in the list and choose "Scan for Hardware Changes"
- Choose to automatically install the device (click next > next > Finish)
Restart the computer once and test it once more.
Did that fix it?

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