How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 34677
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
Type Your Laptop Question Here...
Richard is online now
A new question is answered every 9 seconds

A laptop Toshiba M780 it keeps going off and on can't get it

Customer Question

A laptop Toshiba M780 it keeps going off and on can't get it started can it be fixed ?
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.
Hi there and welcomeAs the first step, can you please remove the power from the Laptop and then hold the power button in for 60 seconds, then release.The connect the power cable, and then try to turn on the LaptopLet me know the results pleaseThank you