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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My keyboard is locked . I can't get anything with the key

Customer Question

My keyboard is locked . I can't get anything with the key board. My touch still works.it is an Acer aspire v-5. When I click on keyword, I hear a little ding
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.
Welcome, my name is ***** ***** I will assist you today!
Question. Are you using a USB or wireless keyboard.. Or just the built in laptop keyboard?
Customer: replied 1 year ago.
Wireless
Expert:  Dustin replied 1 year ago.
Thank you.. If you remove the USB / bluetooth receiver for the wireless keyboard.. Restart the computer. does the built in keyboard work? And whether it works or not, please indentfiy the full name brand and model of your wireless keyboard set. Thank you, *****
Customer: replied 1 year ago.
I really don't know. It is an acer laptop aspire v5 122p 0408
Customer: replied 1 year ago.
Model ***********
Expert:  Dustin replied 1 year ago.
Ive seen your phone call request and tried to accept it.. I will send the offer back to you for you to accept. Once accepted, Please provide your phone number in the contact details section.
Customer: replied 1 year ago.
Do not charge me. I am not satisfied. Actually I have not communicTex with anyone.
Expert:  Dustin replied 1 year ago.
Youve answered some of the questions Ive been asking you. If you dont want to continue, I will opt out and help other clients who do want to resolve their issues. If you change your mind, you know where to reach me. D.S
Customer: replied 1 year ago.
Thank you, ***** ***** seem to get interrupted every time. Opt out