How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

My sister bought a new lenovo computer and unfortunately set

Customer Question

My sister bought a new lenovo computer and unfortunately set it up with the wrong email account. How do I reset it and start over?
Submitted: 1 year ago.
Category: Laptop
Expert:  Dustin replied 1 year ago.
Welcome to, my name is ***** ***** I will do my best to assist you. To get started, I need to ask you some questions. What version of windows is the lenovo running, windows 7 or windows 8 The email you want to change, is that the login email address when you start the computer Or is the email address what you included in the windows mail app Can you still login to the computer? Thank you for your response, Dustin S.

Related Laptop Questions