How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

Why two (2) windows 8 os on acer laptop

Customer Question

why two (2) windows 8 os on acer laptop
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your Acer laptop?
So when you turn on the Acer laptop, it shows two windows 8 OS?
Do you have the windows 7 disk and its license / product key? If yes, what happens when you try to install windows 7? Is there any error or message?
Would you like me to make windows 8 similar to windows 7? That would be a lot easier and quicker for you.
Please reply at the box below. Thank you.