How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I think a friend is wtching me through my laptop

Customer Question

i think a friend is wtching me through my laptop
Submitted: 1 year ago.
Category: Laptop
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
If they are doing such, they may have a remote utility or something similar to that installed on the computer. May I start a temporary remote connection to your system so that I can take a look at your configuration to be sure that he or she is not doing that? If they are, I will remove any such connection.
When the remote session begins, we will be able to communicate via a chat window as well.
I will be standing by.
Thank you,
Jason

Related Laptop Questions