How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I just bought this laptop frome somebody and I turned it on

Customer Question

I just bought this laptop frome somebody and I turned it on and it says this computer system, #C436901-595B is protected by a password ***** system. You cannot access the data on this computer without the correct password. I dont have the password ***** neither did yhe guy who previously owned it. So what do I do?
Submitted: 1 year ago.
Category: Laptop
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about this password ***** I believe you can unlock this password ***** online services available for your Dell. However, these services are not free and the cheapest I see is from this link:
http://bioshelper.com/system/dell-computers
Please give it a try and see if they can give you the unlocking code.
Keep me posted with your results so that I can help you further.
Best regards,
Jess
Please let me know so that I can help you further.
Best regards,
Jess