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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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The functionality of my touch screen isn't working. Model

Customer Question

The functionality of my touch screen isn't working. Model A3-A10
Submitted: 1 year ago.
Category: Laptop
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Before I can help you with this, please tell me the following:
1. What is the exact make and model of your laptop? Is it Dell? Toshiba? HP? Acer? or others?
2. Is it running Windows 8?
3. When was the last time that you were able use the touch feature without any problem?
Please let me know so that I can help you further.
Best regards,
Jess