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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Icant receive my emails Message on my computer say ERR invalid

Customer Question

Icant receive my emails Message on my computer say ERR invalid user name or password.Another message say Fail to fin host socket error 11004 Port 110 protocol POP the requested name is ***** ***** no data of requested type was found
Submitted: 1 year ago.
Category: Laptop
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Which e-mail client are you using and what is the part after the @ symbol of your e-mail address?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 1 year ago.

My emails come by increimail My email address is [email protected]

Expert:  Kamil Anwar replied 1 year ago.
Can you verify me the imap and pop settings and the ports and also which antivirus software are you running?
Customer: replied 1 year ago.

Sorry I dont know what you mean by imap pop ports My antivirus is Kaspersky

Expert:  Kamil Anwar replied 1 year ago.
May i remotely connect to fix this directly?