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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 34674
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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Samsung model NP550P5c-A01UBSN: HYQB91MCA01356WOctober

Customer Question

Samsung model NP550P5c-A01UB
October 2012
My laptop charge status indicator light changes from red to green periodically & currently reading 93% available (plugged in, not charging) with the green led showing. However, the charge status red led stays on at times for hours at a time with readings of %'s up to 97%. Should I be concerned?
Submitted: 1 year ago.
Category: Laptop
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Red does indicate an issue with the battery and sending power to it.
Is it giving any power issues at all? Meaning does it ever stop charging?
And how old is the Laptop?