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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a Toshiba protege. It was working fine until it went

Customer Question

I have a Toshiba protege. It was working fine until it went thru its updates. Now it's on. I can't get sign on??
Submitted: 1 year ago.
Category: Laptop
Expert:  Sandy replied 1 year ago.
Hi, I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
What error message do you get when you try to sign on by clicking user account? Does it say invalid username or password?
Do you have any other user account on the computer?
What operating system is installed on the computer? Windows 7/8
Please let me know.
Thank you.