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Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6002
Experience:  I have been fixing computers since last 7 years
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My Lenovo G580 laptop shut down an will not turn back on. Power

Customer Question

My Lenovo G580 laptop shut down an will not turn back on. Power adapter beeps when plugged into wall but not plugged into laptop. There are no lights on the laptop now that I cannot get it to turn on. Have tried removing the battery and discharging any stored energy, but still won't turn on. No lights come on when battery is restored and adapter is connected. What can I do now?
Submitted: 1 year ago.
Category: Laptop
Expert:  Sandy replied 1 year ago.
Hi, I am Sandy and I look forward to help you today with the best answer possible.
I'm sorry about the issue.
Turn off your computer.
Disconnect power adapter.
Remove battery once.
And then connect the power adapter to another wall outlet once and then to laptop.
Restart the laptop.
Please let me know the outcome.
Thank you.
Customer: replied 1 year ago.
That did not help. My adapter transformer beeps. Is this normal?
Customer: replied 1 year ago.
This did not help.
Expert:  Sandy replied 1 year ago.
There is an issue with power adapter. I suggest you to please replace this power adapter once. Please check if you have any same power adapter else, you can check with any friend or contact a local hardware shop and try to use another power adapter with this laptop once.
I will work with you until it is fixed.
Keep me posted by clicking "Reply to Expert”.
And if you can take a second to rate my service, that would be greatly appreciated
Thank you,
Sandy