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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I think I have a virus in 2 of my Toshiba laptops. If I connect

Customer Question

I think I have a virus in 2 of my Toshiba laptops.
If I connect a new PC to my home network will it get effective
If connection was via a Ethernet cable would this be safe.
Alan
Submitted: 1 year ago.
Category: Laptop
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
A virus won't necessarily infect another computer on the network unless you execute it but if it's a Worm as opposed to av virus it can infect other computers on its own.
I can connect to one of your computers and clean it out for you then tell you whether your third computer is at threat or not.
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin
Customer: replied 1 year ago.
I cancel any further help and no charges to my credit card
Is the 55 dollars extra to the £39.
Alan
Expert:  Martin replied 1 year ago.
Sure you may cancel at any time within 30 days of asking your question using the following link:
http://ww2.justanswer.com/contact-us
Regards,
Martin