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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I am having trouble with my computer recognizing my blue-ray

Customer Question

I am having trouble with my computer recognizing my blue-ray writer purchased for my laptop.
Submitted: 1 year ago.
Category: Laptop
Expert:  James Dwyer replied 1 year ago.
Hello my name is***** am a computer hardware and software expert. if I could get the brand and model and Operating system (version and x86 or x64) of both the computer and the blue ray player, it sounds like a driver issue. with these pieces of information I can grab the driver from a site I have access to through the MCP program.
Customer: replied 1 year ago.

I was able to fix myself thanks anyway

Tracey Sieklicki