Yes Charles, the screen is black with the normal icons, and in small script at the right bottom of the screen it basically says "not registered copy of Windows"
No password XXXXX
Yes, it started this morning, after freezing up last night
no, not asking for a password
yes, windows still works normally, but it seems to not be the real copy. I tried to do a restore a while ago, but it just kept "initializing" and grinding away, no result.
it says, "windows is not genuine"
ok, I will try again
OK, I have an idea. We are going to try and trigger a recovery program if it's available on your machine. Turn the computer off. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. Tell me if anything comes up at all. By the way please ignore the rating system for now.
Charles, I did the system restore using the F11 key, but the system won't pick a date before today, June 26 So it can't get back to the uncorrupted Windows 7
It will allow a system restore of Windows, but will wipe out all the saved data by doing so. The F11 took me straight to restore. Any way to get it to pick an earlier date, say, June 25th?
Charles, I would like to use a disc from Lenovo to write over the current installed windows. Can you have a disc sent to me? Thanks, Glenn
I'm sorry I can not. However Lenovo can. What you would need to do is contact Lenovo. Let them know you need the operating system disk for your machine. You can contact them at 1-800-426-7378.
Keep in mind it will save everything to a folder called windows.old. You would still need to reinstall your programs.
If you have any further questions, please feel free to let me know...Positive Feedback and Bonuses are not expected, but are always appreciated!
Thank you Deanna for the positive feedback you are too kind. You have some great options for this problem to be fixed. Again I do highly recommend the full system reset. Please have a good day and let me know at any time if you have any other questions and I appreciate you being my customer.