No sorry but I have been having this issue lately and I have gotten it to start up before
No different results however sometimes when I leave the laptop on for 5-10 mins, shut it off and turn it back on it will boot normally.
Also when it is not booting or starting there are no lights to indicate it is running or loading windows. There is only the green power light and the fan.
Here are the numbers on the back of the laptop:
Near the model number:
FCC ID: PPD-AR5B95
US Listed I.T.E. 8k33 Ek142692
Product Key: Q7PCP-PBXGH-WJH3T-JYQJX-9CCYM
SERVICE TAG: C10596YJ
Let me know if thatswhat you need Merry Christmas to you too
ok I have to get my laptop on again. I'll let you know how it goes. Thank you
Got it to boot after several tries, then downloaded. Opened the file that was on my desktop and ran the bios update. Should I run it again?