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Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 26187
Experience:  Ten years of laptop (and desktop) hardware and software support; Windows 8 7 Vista XP etc.
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I cannot enable wi fi on my toshiba satellite laptop. It is

Resolved Question:

I cannot enable wi fi on my toshiba satellite laptop.
It is windows 8 what do I do
Submitted: 1 year ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 year ago.
Hi,

What's the exact model of your toshiba satellite laptop, such as S655-S5049? Please check at the back/bottom.

Thank you
Customer: replied 1 year ago.
L 870 - 169
Expert:  Viet - Laptop Tech replied 1 year ago.
Please make sure Airplane mode is turned off.

Please press the key F12 and/or press at the same time the two keys Fn and F12 in order to turn on/off the wireless.

Also, please note the wireless light:

graphic

If it does not work, please let me know. Thank you
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 26187
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 8 7 Vista XP etc.
Viet - Laptop Tech and 4 other Laptop Specialists are ready to help you
Customer: replied 1 year ago.
I already trie the flight mode it makes no difference but does say flight mode off
The wireless light is orange.
Expert:  Viet - Laptop Tech replied 1 year ago.
Did you try the F12 key? And/or did you try both the Fn and F12 keys? Thank you
Customer: replied 1 year ago.
Yes
Expert:  Viet - Laptop Tech replied 1 year ago.
Does any of the function keys work, such as for connecting the monitor to the laptop?

Can you download and install the Toshiba Function key Utility:
http://support1.toshiba-tro.de/tedd-files2/0/tfnkeyu-20121023182200.zip

, then try Fn and/or F12 keys again? Does the laptop see any wireless network name at all? Was wireless working previously on this laptop?

Thank you
Customer: replied 1 year ago.
The function keys work in the sense that they produce a reaction on the PC .
Wireless was working.
I will try utility tomorrow.
At the moment I cannot download because I do not have an Internet connection.
Expert:  Viet - Laptop Tech replied 1 year ago.
Can you connect an Ethernet/network cable from the laptop to the wireless router to download?

And/or can you download/save from a working computer, then transfer over via a USB / flash drive and install?

Also, restart the laptop also.

OK, please take your time and let me know any time. Thank you

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