Login|Contact Us
Question and Answer

Laptop

Ask a Laptop Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a Toshiba NB 305 Netbook that my child says he spilled

 

Customer Question

I have a Toshiba NB 305 Netbook that my child says he spilled a small amount of water on, but said he wiped it up, the computer worked for about 5 minutes and now whenever I power it up, it gives me a 0211 keyboard error.

 



Already Tried:
Rebooting, nothing works. Keyboard is dead.

Submitted: 266 days and 19 hours ago.
Category: Laptop
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  Viet - Laptop Tech replied 266 days and 19 hours ago.

Hi,

I'm sorry about your laptop hardware issue. The keyboard is damaged as water has gotten inside it. Try connecting a USB keyboard to the laptop, then power on and see if it works.

But you will need a new laptop keyboard, which you can get it at
http://www.ebay.com/sch/Keyboards-Keypads-/33963/i.html?_nkw=Toshiba+NB305+keyboard

; the steps to replace the keyboard are at
http://www.youtube.com/watch?v=b2YAFXwh6LA
, and
http://erkinson.altervista.org/en/smontare-toshiba-nb305-aumentare-ram-sostituzione-lcdflathard-disk/

If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to rate bad or poor service, please stop and click on the "Reply to Expert" link with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you,

Expert TypeComputer Support Specialist
Category: Laptop
Pos. Feedback: 92.6 %
Accepts: 689
Answered: 7/19/2012

Experience: Seven years of laptop (and desktop) hardware and software support; Windows 7 Vista XP etc.

Ask this Expert a Question >
 
Tweet

12 Laptop technicians are Online Right Now

Ask Your Question Now
Ask A Laptop technician
Type Your Laptop Question Here...
characters left:

Top Laptop Experts

See More Laptop technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Laptop technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
246 Laptop technicians are Online Now
Type Your Laptop Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC