Hi, When I set my Asus laptop KF52 to sleep at night, it has gone to hibernation the next morning. On rebooting/waking it up it shows the Asus logo, but does not go into Windows and appears frozen. If I press the power button again, and turn it back on it will go into Windows the second time around. Thx for helping.Already tried: disable my Virus protection
Computer OS: Windows 7
as described before
Hello, My name is XXXXX XXXXX X'm here to help you.There could be a couple of factors that is causing the problem you are experiencing. Lets start with the easiest. I may have a few questions for you as we attempt different things.The first possibility is that you have a corrupt hibernation file. So lets start by deleting it and then let your system recreate it. Here's how:
To delete this file, you have to use the command prompt to manually turn off hibernation. If you turn off hibernation via Power Options, it will not delete the actual file itself.
Open a command prompt in Windows 7 by typing command in the search box. Right click Command Prompt and choose Run as Administrator.
To turn off or disable hibernation, type the following command at the prompt and hit enter: "powercfg –h off" (without quotes)
This will disable hibernation and will remove the hiberfil.sys file from your system.
Now reboot your computer. I if you want to re-enable hibernation, simply repeat the steps above except enter: "powercfg –h on"
The next time your computer goes into hibernation, check to see if the problem reappears. If it does, come back here and let me know, We will then look at other solutions. It is also your option to leave hibernation off permanetly. Your computer will still go to sleep as desired however it will never enter hibernation mode.
If this resolves the problem, be sure to click "Accept Answer" and rate my service with 3 stars or higher so I can recieve credit for my support. If anything less, please reply to me first so I can have the oportunity to improve.
Hello Joe,Thank you for trying to help.I have tried to enter powercfg h off in the command prompt, with and without spaces, but it does not accept any version as valid entry. Should the hyphen be a longer dash? Is is powercfg space hyphen h space off? Thank you for advising,Uli
Are running Windows 7 Home Premium by chance? The syntax is a bit different (gotta love microsoft). Spell out 'hibernate' after the hyphen instead of just H. And optionally use a forward slash / instead of the hyphen.This is from Microsofts web site:To make hibernation unavailable, follow these steps:
Hi,it won't accept any of this. Also I am a bit confused, first you said just replace the hyphen with a slash, and in the copied Microsoft passage there is an 'exe' added to the powercfg, which is it? And what about the blank spaces?
The .exe is not required after powercfgWhat version of Windows 7 are you running? Home premium? Home Basic? Professional? To find out click on the start button, then right click on 'Computer' and select 'Properties'. It will show the version in the window that opens.
Sorry, forgot to mention it before: it is indeed Windows Home Premium.I did this:
The steps that you performed simply turns off the ability for your computer to go into hibernate mode. It will still go to sleep...but not hibernate. If you chose to turn hibernate back on and it does the same thing, then we may need to look at other solutions.And just to reassure you, hibernate is not needed if you use your laptop regularly. Sleep is generally adequate for most people. I generally recommend people use the sleep mode if they will be away for 6-12 hours, but to completely shutdown the laptop if you will not be using it for more that 12 hours or so. But that's your call of course as to how you want to manage it.I will await your reply or acceptance of this solution.Joe
Systems Administrator at Fortune 50 Company
Correct, I don't need the hibernate function. Thank you