I have a Toshiba laptop L775D-S7132 that has worked perfectly since buying it a few months ago. Just turned the computer on and black screen. It is charged and all three indicator lights on at front. Is there any function key was pressed that could cause this. Looking for a simple answer if there is one.
Rebooted the laptop several times - same results.
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I apologize that I did not get you on chat. However, I can assist you further in Question and Answer mode.
Please follow the instructions below and let me know the result.
Remove all external devices, CDs, AC Adapter and battery from the computer. Keep the AC Adapter and battery unplugged. Hold the power button down for 20-30 seconds. (Nothing will appear on the display and none of the lights will light up.) Release the power button and plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in). Normally power on the notebook. If the unit does not power on, remove the ac adapter and insert the battery into the system. Plug the ac adapter back into the system, the battery charging indicator light will light up.
If the issue persists, please let me know.
S H E F I N
Trying that now
Hi,Please do the same and let me know the result.Thank you.S H E F I N
That worked. Should I now shut down, reinstall the battery and try to boot up again?
Hi,Yes. Please turn off the computer, insert the battery and Adapter, then turn on the computer. I am glad to hear that the issue has been resolved.Thank you.S H E F I N
That worked. Any idea what caused this?
Hi,The issue happened because of the flee power stored in the motherboard or components of the computer. By doing the instructions, you have removed the flee power.Thank you.S H E F I N