Hi and welcome,

My name is XXXX. X will assist you with your Laptop issues.

Are you using Windows XP Vista or 7?

How long did you have this problem? Or when did you see it first started?

Do you see any sticky keys window or screen?

Thanks.

Please reboot your laptop.

As it reboots, immediately tapping F8 3-4 times

When you get the Advanced Startup Options, select Safe Mode and press Enter

Now your laptop is running Safe Mode.

See if your keyboard is working properly.

Thanks

So after 16 clicks your keyboard will work correctly?

Is your laptop using Windows XP Vista or 7?

Thanks

Are you chatting with me using the laptop?

Or another computer?

Please turn off the Sticky keys as follow

1. Click Start → Control Panel → Accessibility Options.
2. Go to the Keyboard tab.
3. Un-check the box labeled “Use FilterKeys”.
4. Click the Settings button.
5. Un-check the box labeled “Use shortcut”.
6. Press OK twice to save your changes.

If you do not see Accessibility Options, switch to Classic view in Control Panel.

THanks

Did you change the settings on your Sony laptop?

Test it and make sure it will work next reboot

Thanks