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Can I purchase a set of recovery discs for an Acer computer,model

 

Customer Question

Can I purchase a set of recovery discs for an Acer computer,model M3641 Q6600, product code 853071 purchased13-12-2008£

 

Optional Information:
Computer OS: Windows Vista
Browser: IE

Already Tried:
I took it in to P.C. World Barnstaple and they told me I have lost part of the core partician and they could not help me I and I would have to contact Acer directly. If I can purchase a set they would install them for me.

Submitted: 297 days and 9 hours ago.
Category: Laptop
Value: £28
Status: CLOSED
Picture
Expert:  AnserGuy81 replied 297 days and 9 hours ago.

Welcome to JustAnswer.com

My name is XXXXXX, XXX X am one of the experts who will assist you today!

Maybe you have lost part of the core partition, maybe you havent.. Lets try to do a factory restore on the machine first.. And if you cant get it to function. At the end of this post I will include the link where you can order recovery media.

Turn your computer off.
Restart your computer.
When the Acer screen comes up, immediately press and hold Alt+F10.
Keep pressing F10 repeatedly while keeping the Alt button pressed down.
You will be asked how you want to reset your computer.
Press Factory Restore.
This may take up to an hour.

If you are asked to enter a pass code, enter your pass code or 000000.

This may not work on the first attempt. You have to start tapping immediately when you hit the power button on. If it goes to regular start up with your windows, shut the computer off and retry it again.


If that didnt work for you, The you can order your recovery media at this link.


http://us-store.acer.com/rcd/

If you have further questions, let me know.


Please remember to rate the effectiveness of the answer given before you go, as thats the only way it shows whether or not I was able to help you. If you feel like leaving a one or two star rating please contact me first so I can try and resolve the issue in a more effective manner.


Thanks, D.Sandlin

 
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