Anything in particular you want to delete?
i feel i have so much unwanted files in my computer
i think is better i clean it
What is the make and model of this machine?
Ok well there are many different ways you can put it through a factory reset or go through and clean the machine out a bit.
Starting with programs you don't use are you using windows 7 by chance?
Ok click on start then control panel then click on uninstall programs.
A list would appear and go through that list to see if there are games or anything you don't want.
When you high light on 1 go to the top and choose uninstall.
Once you have uninstalled everything you don't want I would suggest going through your documents and music and picture files picking out what you don't want in there,
Now tell me has your machine been going slower?
that is the reason i suggested to clean it up
Ok once you have went through all of that go to start then all programs then accessories and then system toold. Once there locate disk cleanup.
When it opens click ok
It's going to start scanning to see what it needs to cleanup.
Now before doing anything click on cleanup system files.
It will ask you to click ok again for the C drive.
This time when it comes up again make sure there is a check mark in each box.
You may have to scroll through a little but then click ok again and it will clean the junk off of your machine that it no longer uses.
A warning it will go slower at first. The next step is a disk defragmentor
Go back into system tools like before accept instead of disk cleanup click on disk defragmentor.
Once there make sure you click on the C drive and its highlighted and click on degragment
That will speed things up again.
A possible memory upgrade eventually would not hurt either.
Again a disk cleanup will make it go slower until the disk defragment is complete.
Do you have any other questions for me?
no.thank you so much for the help
i am gonna have to follow your instructions carefully
No problem again if and when you can a memory upgrade would improve a lot.
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