How JustAnswer Works:

 
 
 
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
 
 
 
Ask Nick821702 Your Own Question
Nick821702, IT Specialist
Category: Laptop
Positive Feedback: 100 %
Satisfied Customers: 6820
Experience: Mac and PC laptops: Macbooks, IBM, Lenovo, Dell, Asus,
Type Your Laptop Question Here...
Nick821702 is online now
A new question is answered every 9 seconds

hi I have an IBM Think pad T20. I have been having hibernation

Resolved Question:

hi I have an IBM Think pad T20. I have been having hibernation problems since 2005 and not used it since. I have tried pressing the start button ten times and then holding it down for 30 second without the battery or power cable and then tried to start with the power cable but nothing ~ can you recommend anything>

Cheers Kevin

Submitted: 1 year ago.
Category: Laptop
Expert:  Nick821702 replied 1 year ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Kevin,

Please try to take memory out and press on the power button for 20 seconds. Then insert the memory sticks back. Connect to power adapter only. Keep the battery out. See if it will turn on. Thank you.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Customer: replied 1 year ago.

Hi again where would I find the memory sticks to remove from the IBM T20? I wont be able to do this until tomorrow as the laptop is at work.

Expert:  Nick821702 replied 1 year ago.

Kevin,

Please click on the link below for memory removal procedure:

http://linuxfocus.org/~guido/gentoo-tpt20/t20_hw_maintenance_manual.pdf

Go to the section of Remove and replace a FRU and go to memory section. Thanks.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Nick821702, IT Specialist
Category: Laptop
Positive Feedback: 100 %
Satisfied Customers: 6820
Experience: Mac and PC laptops: Macbooks, IBM, Lenovo, Dell, Asus,
Nick821702 and 8 other Laptop Specialists are ready to help you
Customer: replied 1 year ago.

Thank you I'll try tomorrow at work and get back to you

Expert:  Nick821702 replied 1 year ago.

Sure. Thanks.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • lexx3218's Avatar

    lexx3218

    Computer Enthusiast

    Positive Feedback:

    94.4 %

    Satisfied Customers:

    254
    Laptop repair specialist
< Last | Next >
  • http://ww2.justanswer.com/uploads/LE/lexx3218/2011-11-10_18913_Kamron20Hakemy.64x64.jpg lexx3218's Avatar

    lexx3218

    Computer Enthusiast

    Positive Feedback:

    94.4 %

    Satisfied Customers:

    254
    Laptop repair specialist
  • http://ww2.justanswer.com/uploads/huebelhoer/2010-1-17_1950_P1160023.JPG huebelhoer's Avatar

    huebelhoer

    Computer Support Specialist

    Positive Feedback:

    100.0 %

    Satisfied Customers:

    179
    I can repair laptop hardware as well as softwware.
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Senior Laptops Expert

    Positive Feedback:

    92.6 %

    Satisfied Customers:

    103
    Over 15 years experience servicing, diagnosing and repairing laptops. Highly proficient in laptop hardware and software.
  • http://ww2.justanswer.com/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Laptop Support Specialist

    Positive Feedback:

    90.2 %

    Satisfied Customers:

    102
    Working as Tech support specialist with a world famous computer manufacturer
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Engineer

    Positive Feedback:

    100.0 %

    Satisfied Customers:

    97
    Exp. in repair of all laptop issues : software and hardware.
  • http://ww2.justanswer.com/uploads/MR/mrcullen/2012-6-7_23953_JustAnswerPhoto.64x64.JPG Erik B's Avatar

    Erik B

    Support Specialist

    Positive Feedback:

    94.4 %

    Satisfied Customers:

    97
    10+ years diagnosing and repairing laptops
  • http://ww2.justanswer.com/uploads/cyball83/2010-10-08_142636_sethu_Small_Size_photo.jpg cyball83's Avatar

    cyball83

    Computer Support Specialist

    Positive Feedback:

    98.6 %

    Satisfied Customers:

    90
    i do installing,configuring & troubleshooting both normal Laptop and high end laptops