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notebook froze up i tuned it off when i turned it back on it

 

Customer Question

notebook froze up i tuned it off when i turned it back on it came on stating no bootable device i got not bootable dics and i need it up and runng asap please help

 

Optional Information:
Computer OS: Windows 7
Browser: Other

Already Tried:
turning on and off

Submitted: 343 days and 11 hours ago.
Category: Laptop
Value: $38
Status: CLOSED
Picture
Expert:  Andy replied 343 days and 11 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

As per the error message, the hard drive is malfunctioning and you need to get it replaced.

Take the notebook to any computer store nearby (bestbuy, etc) and they will replace the hard drive for you.

Thanks!
Andy

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

 
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