i have a aspire one d270-1824 when it boot up the screen gose off and on can't do any thing on it then it gose off like is sleep mode
Hello and welcome to Just Answer! I am Aitizaz and i will be happy to help you.
when you turn on the laptop, does anything appear on the screen for a moment or it stays black completely?
it appear on and off
can you elaborate this statement please?
you see it and then gose off then on then off and so on
then like it a sleep
have to push the power button'
which screen is the last one that you see before it goes to sleep mode?
for a few sec
i suspect there is some problem with either the display card or the LCD screen of your laptop
can you connect the computer to an external monitor?
please try to connect the computer to an external monitor and let me know if you can see anything on it
OR do the following
before trying that
1. Restart your computer and start tapping F8 key as soon as you restart
2. From the menu, select SAFE MODE and press enter key
let me know the results then
it showing on alt screen
so the same thing is happening again
please attach the laptop to an external monitor and let me know the results
is this computer under warranty?
yes march 1 2012
In my opinion, the problem is with the graphics card of the computer. Please claim the warranty of your computer and send it back to the company.
they are supposed to either solve the issue or give you another system
thank you very much for coming to Just Answer
it was a pleasure working with you
if you have any question, please do not hesitate to ask me
Vast exp. of troubleshooting laptop issues