Hello, and welcome to Justanswer. My name is XXXXX XXXXX I will be happy to assist you.
Please let me know when you are ready.
Are you able to get sound from your computer?
Are you chatting from the same computer?
but only can adjust volume from icon in the corner icon on my screen
Also, none of the Fn key combinations work. Right?
but i have external buttons that adjust the volume next to the keyboard that don't work
and my fn key combinations don't work
Please wait a couple of minutes.
Was it working properly?
Thank you for your patience.
Could you please get into Vaio Recovery center?
yes there now
Select Reinstall Programs and Drivers and reinstall VAIO Event Service.
vaio events diary/
Are you unable to find that?
May I know the operating system you are using? Is it Windows 7?
Please check if you are able to download and install the same from the link below.
i've founf this event service
should i reinstall?
reinstalling it now
Add this page to your Favorites/Bookmarks first, so as to get back to me, if the computer restarts.
Have you reinstalled event service?
yes its taking a long time
its at 5- %
Please let me know when you complete the installation.
just have to restart my computer now
Add this page to your Favorites/Bookmarks first, so as to get back to me.
If the issue still persists, turn off the computer, remove all external devices, Cds, AC Adapter and battery from the computer. Then, press and hold the power button for 30 seconds. After that, insert the battery and Adapter, then turn on the computer.
If you have any questions, please let me know. If the issue resolved or the response was helpful, please click ACCEPT, so that I can get paid for my time and effort.
S H E F I N