Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find an Expert to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Sometimes, finding the right Expert can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly.
yes its a Dell laptop. For clarity my system etc does not 'crash'. A message box appears stating that my SyncUp has stopped working and the only two options are:
1. Check online for a solution and close the programme
2. Close the programme
Laptop is Dell Inspiron N7110 on Windows 7 Home Premium.
Problem seems to occur at any time - for example on a web site, looking at photos, looking at video content etc.
My feeling is that this aspect of the software did not install properly in the first place as it has never worked (got laptop about 2 months ago). I am not really bothered about having syncup on my PC but I do want to get rid of the error box messages.
i followed instructions. May have helped but I'm not sure until I use laptop more. It definitely is still a problem when I look at a photo in my photo library and the syncup message will always appear and will also minimise photo.