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Hello and welcome! My name is ***** ***** I am a licensed attorney who will try my very best to help with your situation or get you to someone who can. There may be a slight delay in my responses as I research statutes or ordinances and type out an answer or reply,but rest assured, I am working on your question.
I have read your comments, but I don't see an actual legal question that I can answer..
If you can post your question, I should be able to help..
Has there actually been improvement in the condition of the property?
Was the agreement for a certain amount of money, or for a set amount of hours, or to just get the house clean?
Ok, then if she simply didnt' do the work, you have no legal obligation to pay her.. You need to take photos of the property currently and keep them to use as evidence in case she tried to sue. I hope you have photos of the property before she started, but if not, you will have to make due with current ones.
If you didn't' take photos....always do so in the future...I have been a landlord for over 26 years and photos of conditions always tell a great story to a judge..
So if the place is not where it should be with 20 hours of professional cleaning, then I would refuse to pay her and ask her to provide an itemized invoice for her days there and the hours per day. If she hasn't been there much at all, she will screw up and list a date where a painter or contractor was there who can then testify that she is lying as they were there and never saw her. Then her whole story collapses on that lie and you pay her some reasonable amount considering what work she actually did and send her on her way.
. I do have pics of the dirt on floors, shelving dirt, TP on ceiling, white film in oven, ring around fan, etc. all before she went in
Great, that is exactly what you need to prove she is lying..
But definitely ask for the itemized bill with dates and hours worked so you can catch her... And if she said she cleaned areas and there is no discernable difference, then I would refuse to pay for that time because clearly she and her assistant were ineffective. You only pay for results, not for trying..
Have a great evening!