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If they have improperly charged you, that is a breach of the contract that you entered into. A charge back should only take a couple days at most.
So your first step should be to dispute this with your credit card company (if you used a credit card) and get the charge put in dispute. If you used a debit card, contact your bank and dispute the charge..
Then you can immediately file a small claims court suit against the hotel based on a breach of contract action. If you know the name of the hotel, you can contact the Sec of State's office and do a name search to find out the agent for service to serve a summons on. Once you get them served, they should immediately resolve this with you rather than being dragged into court, having to hire an attorney, and losing.