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Good evening,I'm Doug, and I'm very sorry to hear of your situation. My goal is to provide you with excellent service today.
As you have asked for a phone call, I will offer you that and I will process that offer to you after I get this posted to your question thread.After you accept my offer of the phone call, would you please provide your phone number? After you do that, please send me a quick Reply to let me know that you have posted the number, so I can call you.Thanks in advance,Doug