Ask a landlord-tenant lawyer and get answers ASAP
Thanks for your detailed facts. However, I'm not sure what information you require, so I don't know how to answer. Can you please as one or more specific questions, and I'll be happy to try to help.
Note: Concerning a phone call, I will send you an additional services offer, and you can accept or decline at your convenience. If you decline, we can continue here in this forum.