How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris Your Own Question
Chris
Chris, Auto Service Technician
Category: Kia
Satisfied Customers: 12717
Experience:  43 years of automotive repair, Smog license
12365498
Type Your Kia Question Here...
Chris is online now
A new question is answered every 9 seconds

They put diesel gas instead of regular about 1/4 of tanks

Customer Question

they put diesel gas instead of regular about 1/4 of tanks -kia sorteno -how would i fix and how much should that cost --thank you
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: $5 deposit?
JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual?
Customer: no not able to start
JA: What is the model/year of your Kia?
Customer: 2016 kia sorento
JA: Are you fixing your Sorento yourself? What have you tried so far?
Customer: no looking to tow to kia service
JA: Anything else you want the mechanic to know before I connect you?
Customer: no-- thank you
Submitted: 12 days ago.
Category: Kia
Expert:  Chris replied 12 days ago.

Hello, my name is ***** ***** I will assist you today. Has the engine been started since the diesel was pumped into the tank?

Chris

Customer: replied 12 days ago.
will not start
Expert:  Chris replied 12 days ago.

Ok, then what needs to be done is to have the tank drained and fresh gas put into the tank. Then the fuel line at the fuel rail on the engine will need to be disconnected ant the end of it put into a container. Then crank the engine for a few seconds to purge the fuel line of the diesel. Then reconnect the fuel line back to the rail and start the engine.

Note I tried to call you, but the payment failed

Chris

Expert:  Chris replied 12 days ago.

Did you get my answer?

Chris

Customer: replied 12 days ago.
could you please call me(###) ###-####
Expert:  Chris replied 12 days ago.

I can call, but you have to accept the offer first.

Chris

Expert:  Chris replied 12 days ago.
I just sent you the phone call request again.Chris