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Dan, ASE Certified Technician
Category: Kia
Satisfied Customers: 1081
Experience:  Dealer Auto Technician
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I have a kia sorrento the i guess you call the hatchback

Customer Question

I have a kia sorrento the i guess you call the hatchback door wont stay up
JA: What year is your Sorento?
Customer: 2015
JA: Are you fixing your Sorento yourself? What have you tried so far?
Customer: i would like to fix myself hadnt really done anything yet
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 28 days ago.
Category: Kia
Expert:  Dan replied 28 days ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 28 days ago.

The gas shocks that hold the gate up are bad, this should be covered under warranty. They are not hard to replace, but if you can get it fixed for free, even better.

Expert:  Dan replied 28 days ago.

Please reply to this if you need more help and we can continue this conversation. This does not have to be my only answer. If you are satisfied with my service, please rate at the top of the screen. Rating does not close out your question. Remember, sometimes it is difficult to completely diagnose your vehicle without being there, but I will try to give you the best answer I can. If I am not giving you 5 star service, please let me know what I missed.



Expert:  Dan replied 23 days ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.


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