Kia Troubleshooting Questions? Ask a Mechanic
What is the current mileage on the vehicle?
well the audio system is covered for 5 years 60,000 miles under the factory kia warranty. It could be something as simple as the memory/audio fuse in the fuse panel or it could be a radio issue. Either way the radio problem should be covered under warranty. The only issue is audio system not working correct?
Then yes the dealer should fix the problem free of charge even if a simple fuse is out that would be covered. I would schedule an appointment at the Kia dealer closest to you and have them look at it. Is the unit lighting up at all when car is running?
hope everything worked out with radio issue