Kia Troubleshooting Questions? Ask a Mechanic
My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
This can be an issue with the antennae itself that feeds the satellite radio components or nav system as some models have.I have seen several antennae failures in the past before cause this issue here needing replaced.You will want to have the fault codes checked/read out to see what codes are set and those codes diagnosed to help locate and repair this issue here.This needs done with a fully compatible scan tool.This will help locate for sure if the antennae is at fault needing replaced or if another component is at fault like the receiver needing replaced.
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