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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Kia
Satisfied Customers: 43932
Experience:  16 years of experience
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I have a 2013 kia optima the battery went out I had to give

Customer Question

I have a 2013 kia optima the battery went out I had to give a jump in the volume will not come up
Submitted: 3 months ago.
Category: Kia
Expert:  Chris (aka- Moose) replied 3 months ago.

Welcome, I'm Chris (aka Moose) I prefer working afternoon till just after midnight.

Its possible there was a power surge and this damaged the circuits in the radio. Remove both battery cables and hold them together for one minute, then 15 minutes later reconnect them and test. If the issue remains then a replacement radio is needed.

If you're confused on what to do now or later. You have already been charged the full question value. It's now time to compensate the tech that helped you. The only way I can continue to work here and help customers is by getting rated. If you're not pleased yet or plan not to rate me. Let me know so I can help more, close the post, or opt out. Please let me know if you're pleased with my help.

Thanks Moose.

Expert:  Chris (aka- Moose) replied 3 months ago.

Hello again Chris here,

  • I am contacting you because the post has not been closed out/completed.
  • It appears you were not pleased with my help.
  • If more assistance is needed, reply and let me know, also let me know what it is you're needing to be pleased.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I never know it.)
  • You have already paid the fees to get this question answered, and I do not want you to leave having paid for something that did not meet your wants/needs and myself not receiving a feedback selection from yourself.

Thanks Chris

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