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john aka eauto
john aka eauto, The Car Guy
Category: Kia
Satisfied Customers: 15701
Experience:  15 years foreign and domestic shop owner and technician
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That was quick response. : 2012 kia optima hybrid A/C does

Customer Question

hello Pearl.! that was quick response.
JA: Sometimes things that you think will be really complicated end up being easy to fix with Kia. The Kia Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: 2012 kia optima hybrid A/C does not cool until you start driving, and A/C quits cooling when stopped at any time
JA: Does the engine turn over? How old is the battery?
Customer: Car in perfect running perfect
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: nothing
JA: Is there anything else the Kia Mechanic should be aware of about your Kia?
Customer: A/C condenser replaced due to minor wreck
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Kia Mechanic about your situation and then connect you two.
Submitted: 10 months ago.
Category: Kia
Expert:  john aka eauto replied 10 months ago.

sounds low on refrigerant have you checked pressures?

Customer: replied 10 months ago.
no i have not, i am able to do this tomorrow.
Customer: replied 10 months ago.
John, my daughter has vehicle and will be home tommorow
Expert:  john aka eauto replied 10 months ago.

sounds like its a little low on refigerant..likely needs a little charge

Customer: replied 10 months ago.
Ok, sounds good. How do i contact for futher questions if needed
Expert:  john aka eauto replied 10 months ago.

just reply here....

Customer: replied 10 months ago.
John, hey I'm back. I checked A/C system psi High 420. Low 42
I may have found problem, need help diagnose it. I had to put fan in front of car to cool condenser , with out fan system high side pegs out and does not cool.
There is only 1fan on radiator / condenser that I can see.
Please elaborate
Expert:  john aka eauto replied 10 months ago.

does that fan run?

Customer: replied 10 months ago.
Fan did not run while testing a/c. Ran car 20 minutes.
Car has never overheated if that helps
Expert:  john aka eauto replied 10 months ago.

it should any trouble codes?

Customer: replied 10 months ago.
This is hybrid vehicle
Expert:  john aka eauto replied 10 months ago.

ok the fan still needs to run when the ac on

Customer: replied 10 months ago.
Check engine light is not on, but I can scan for codes
Expert:  john aka eauto replied 10 months ago.

see if there are any pending codes

Customer: replied 10 months ago.
Will scan and get back with you tomorrow
Expert:  john aka eauto replied 10 months ago.

ok

Customer: replied 10 months ago.
John , I scanned car and has no codes, no pending codes
Customer: replied 10 months ago.
I sent you question for car Tuesday and still waiting for answer, I'm very confused why should I rate you when you have not solved problem
Expert:  john aka eauto replied 10 months ago.

have you checked the relay?