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camerontech
camerontech, Technician
Category: Kia
Satisfied Customers: 380
Experience:  diagnostic auto tech
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My 2007 KIA optima steering wheel is locked and my key want

Customer Question

My 2007 KIA optima steering wheel is locked and my key want turn.. The breaks and the gear shift is locked.. I think its the theft system .. How do I unlock it
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: Parked.. I can't put it in neutral.. The gear shift is locked
JA: Are you hoping to fix this yourself?
Customer: Yes if I can
JA: Great! What have you tried so far?
Customer: I tried jumping it off to see if it has anything to do with the battery.. It didn't work
JA: Is there anything else important you think the Mechanic should know about your Kia?
Customer: No.. It just locked all of a sudden.. It has never done that before
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mechanic about your situation and then connect you two.
Submitted: 6 months ago.
Category: Kia
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  camerontech replied 6 months ago.

hi there

if the steering wheel lock is engaged, than the key will not turn.
the only way to release the steering wheel lock is to turn the steering wheel hard, while turning the key.

if it doesnt work one way than try the other

you have to do both at the same time (turning hard while turning the key) .

Expert:  camerontech replied 6 months ago.

let me know if that works for you!

Expert:  camerontech replied 6 months ago.

hi there

how did your locked steering wheel go?