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Andrew Martin
Andrew Martin,
Category: Kia
Satisfied Customers: 254
Experience:  Technician at Wile Hyundai
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Kia: ; i have a kia sorento rental; and the fob to lock and

Customer Question

hi; i have a kia sorento rental; and the fob to lock and unlock the door will not work; took the vehicle back to rental; they told me to buy a new battery and replace; which i did; and it still doesn't work; i really don't want to turn it back into rental car company; cause I have grand's car seat; buckled in; which takes forever; please advise
Submitted: 11 months ago.
Category: Kia
Expert:  Andrew Martin replied 11 months ago.
Is this a separate fob and key or is this a smart key unit? If it is a smart key, it will not lock the vehicle if you are in it or if there is another key in the vehicle. Even if the other key is in the console the computer will see it and not allow the vehicle to be locked
Customer: replied 11 months ago.
smart key..no other key in vehicle...only one rental key
Customer: replied 11 months ago.
it worked fine yesterday's..quit working today..battery changed by battery house
Expert:  Andrew Martin replied 11 months ago.
Alright, does it start the vehicle without being in the slot?
Customer: replied 11 months ago.
it does not
Customer: replied 11 months ago.
the light (red) blinks on the fob; but nothing is happening.
Expert:  Andrew Martin replied 11 months ago.
Ok it sounds like it lost its programming. The only way to re program is it to bring it to a dealership. They can do it with a Kia scan tool. Usually charge about $50 or so to do it.
Expert:  Andrew Martin replied 11 months ago.
There is a slot in the center console that you can put the key in to start it