Kia Troubleshooting Questions? Ask a Mechanic
When you brought the vehicle to Kia did they change the oil? There is a service bulletin about aftermarket oil filters (like one from meineke) causing engine noise, and usually when you replace the filter with a Kia one the noise disappears. You should try that first. Other than that, the dealer is just trying to cover themselves from having Kia refuse to pay for the engine if it does in fact need one. Have the shop that you change your oil at give you a vehicle history from all of the times they have changed your oil, it should be in their system. If they don't have it they can always write one up for you. Then call Kia customer service 1-***-***-**** (not the dealership) and tell them the situation. They will lean on the dealer and make them fix the vehicle. Do not pay for it yourself because it will be much harder to get reimbursed than to just get them to fix it.
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