Kia Troubleshooting Questions? Ask a Mechanic
Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.In most cases if it will not unlock with the remote or the key the the problem is likely with the lock actuator. The door lock actuator is incorporated into the door latch assembly and in most cases if you have the signal to it the assembly will need to be replaced.