How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask K. Wiggins Your Own Question
K. Wiggins
K. Wiggins, ASE Certified Technician
Category: Kia
Satisfied Customers: 2696
Experience:  Asian Import Specialist, AA in automotive Technology, 15+ years in the trade
68360881
Type Your Kia Question Here...
K. Wiggins is online now
A new question is answered every 9 seconds

Kia Sorento 2012. Gauges not working. Speedometer not

Customer Question

Customer: Kia Sorento 2012. Gauges not working. Speedometer not working. The only thing that seems to be functioning is that it knows the car is in Park, Reverse, etc... I have checked fuses and all seem to be fine.
JA: Thanks. Can you give me any more details about your issue?
Customer: Everything in the vehicle seems to be working. Nothing on the drivers console seems to working other than the Gear indicator. Odometer is not working.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Kia Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Kia
Expert:  K. Wiggins replied 1 year ago.

Hello, do you have a voltmeter available so we can check a few things?

Customer: replied 1 year ago.
Expert:  K. Wiggins replied 1 year ago.

Great, In order to pull up the proper wiring diagram could you give me the VIN?

Customer: replied 1 year ago.
5XYKTDA24CG297201
Expert:  K. Wiggins replied 1 year ago.

Thanks for your patience. You're going to need to remove the cluster and check the following wires for voltage and ground

12v with key on

Pins 8 and 7

Connector MO1-A

Continuity to ground

Pins 2 and 16
Connector MO1-B

I'll post info below on pulling the cluster and the connector pin outs. Let me know how things go and we can work further.

Customer: replied 1 year ago.
Will do
Expert:  K. Wiggins replied 1 year ago.

Sounds good, replying to unlock myself, no need to respond to this post.