Kia Maintenance Questions? Ask a Mechanic for Answers ASAP
Yes, but all idiot lights come on as if the car is going to start but does not. I was showed an alternate method of starting which involves holding the button in without stepping on the brake. This methods works but sometimes requires repeated attempts.
Situation: STRANDED, alternate methods does not help. Idiot lights come on, bells & whistles blow, selenoids clicking but no ignition. I tried not being put in this situation but all I got from the dealer was:" We can't duplicate the problem and were not getting any fault codes." What do I do now??
Yes, this is the alternate method that I was referring to earlier. Foot off break, push once, XXXXX XXXXXght in button comes on. Push and hold second time, XXXXX XXXXXes to green, hold for 10 to 15 seconds. However, this method does not always work and must be repeated before ignition will occur. Yesterday morning it did not work and 1hr later I called Kia Roadside assist for a tow.
The dealership is closed on Sundays so it was towed to a storage facility and will be delivered Monday. My only fear now is that the car will just start up as if nothing ever happened and again I will be told: " We can’t duplicate the problem and the computer does not give a fault code" I did not get try to engage the system in neutral because I was busy having the car loaded and did not return to my desk.
You mentioned a recall on this switch, are you sure that it is for the 2013 Sorento? The dealer did mention a recall for a switch but I was told that it was for the earlier models. It is frustrating and somewhat of an embarrassment watching your new vehicle loaded onto a tow truck while co-workers tell you to get rid of the thing. How can I force the dealership to get to the heart of the problem and for once fix the flaw that in this ignition system?