How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask George H. Your Own Question

George H.
George H., ASE Certified Technician
Category: Kia
Satisfied Customers: 14897
Experience:  Hyundai Certified and 15+ years as an ASE Maser Tech
Type Your Kia Question Here...
George H. is online now
A new question is answered every 9 seconds

How do I replace the antenna on my 2002 KIA Optima?

Resolved Question:

How do I replace the antenna on my 2002 KIA Optima?
Submitted: 2 years ago.
Category: Kia
Expert:  George H. replied 2 years ago.

Hello I will help you with your question,

 

If it is just the mast that has broken (sounds like the motor is fine) then remove the nut on top of the rubber grommet and have a helper turn on the radio while you tug on the antenna to unwind the mast and tape from the motor cavity. Note the direction of the teeth on the tape and compare the end of the tape to the end of the new tape/mast assembly. If the ends match place the tape in the tube pressing gently with the teeth pointing the same direction as the old tape and have your helper turn the radio off. Guide the tape and mast into the tube as the motor pulls. It may take a couple of cycles to get it all the way down. Install the top nut and you are finished.

 

Let me know if the ends of the tape do not match

 

Thanks

 

 

Customer: replied 2 years ago.
The rubber grommet covers the whole nut or bolt. Or in other words, I don't see this bolt or nut that I am supposed to remove and I can't get the rubber grommet off. The rubber grommet is attached not just on the outside of the car, but continues on down on the other side inside the trunk.
Expert:  George H. replied 2 years ago.

The grommet is below the nut and is not removed.

 

You do not remove the motor or tube just the antenna mast and tape that is attached to it.

 

Here is a link to a video showing the procedure, it is not an Optima but it is the same procedure

 

Click here for link

 

Let me know if you can find the nut

 

Thanks

 

 

Customer: replied 2 years ago.
I watched the link on youtube that you sent to me and that did not help. I get what you are showing me, but once again, there is not visible nut or bolt on my car on the exterior, nor can I remove the rubber grommet. So I am not sure what is there exactly nor what is intact.
Expert:  George H. replied 2 years ago.

You may be missing the nut? Is the mast there? You do NOT remove the rubber grommet in any case.

 

The nut is a hex with 12mm flats that is chrome.

 

Do you still have a mast in the tube?

 

 

Customer: replied 2 years ago.
It wasn't helpful, I need another answer. The video feed, didn't show much just a general idea.
Expert:  George H. replied 2 years ago.

I don't know what I can do unless you can take a picture of what you are seeing.

 

I will ask again, Is the mast in the antenna tube or is it missing? This may be why you cant find the nut it is gone.

 

Let me know so I can help you

 

Thanks

 

 

Customer: replied 2 years ago.
the mast is not there. also i purchased a replacement mast and it has a nut with it, but i dont think the nut is compatible with the old motor that is in the kia.
Expert:  George H. replied 2 years ago.

That may be the problem then, the nut is not there for you to find.

 

The mast you got is from KIA?

 

Does it have a nylon tape attached to it?

 

Does the antenna in your car say KIA on it?

 

Maybe someone has tried to install another antenna assembly?

 

Let me know what you are seeing so I can help you

 

Thank you

 

 

Customer: replied 2 years ago.
In answer to your questions, no the mast I purchased is not from Kia, I got it at Auto Zone and perhaps it will not work, yes it does have a nylon tape attached to it. The antenna in my car does say Kia on it.
Expert:  George H. replied 2 years ago.

Get a mast from KIA and if it does not have the nut with it get one of those also. You should be able to see the threads on the tube that the nut screws onto if your nut is missing. The mast at KIA is about $12 last time I checked and you can order online if necessary.

 

Once you have the mast and tape try putting the tape in with the teeth facing forward, if it feels like it won't pull it in you may have part of the tape stuck inside. Remove the side cover of the motor assembly and remove any broken tape. Be careful when you open the assembly, the parts can fall out of alignment.

 

Let me know how I can help you

 

Thank you

 

 

George H., ASE Certified Technician
Category: Kia
Satisfied Customers: 14897
Experience: Hyundai Certified and 15+ years as an ASE Maser Tech
George H. and 4 other Kia Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • Kiatech's Avatar

    Kiatech

    Kia Master Technician

    Satisfied Customers:

    210
    30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained
< Last | Next >
  • http://ww2.justanswer.com/uploads/kiatech01/2010-04-30_054103_fgfgjhfg.jpg Kiatech's Avatar

    Kiatech

    Kia Master Technician

    Satisfied Customers:

    210
    30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    512
    Hyundai Certified and 15+ years as an ASE Maser Tech
  • http://ww2.justanswer.com/uploads/RO/rodcuda/2011-7-25_224114_Donhoff1.64x64.JPG Neal's Avatar

    Neal

    Auto Mechanic

    Satisfied Customers:

    399
    Shop Owner and Mechanic on multiple makes.
  • http://ww2.justanswer.com/uploads/DT/dt69nova/2012-6-15_234154_pic1.64x64.jpg Dave Nova's Avatar

    Dave Nova

    ASE Technician

    Satisfied Customers:

    321
    ASE Master Certification. 25 yrs experience
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Kia Tech -

    Satisfied Customers:

    269
    18+yrs experience. State Inspector & Kia Diagnostics/Repair
  • http://ww2.justanswer.com/uploads/KW/kwiggins29059/2012-7-20_15434_japic.64x64.jpg K. Wiggins's Avatar

    K. Wiggins

    ASE Certified Technician

    Satisfied Customers:

    264
    AA in automotive Technology, 15 years in the trade
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Mechanic

    Satisfied Customers:

    248
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.