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Good afternoon and welcome to JustAnswer!!My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.
Most of the time what causes this is the strut is bad and when it reaches the top it will bounce and then it will lower back down. Can you tell me if you open it does it strut keep it open or does it fall?
I see that you have read my reply at 1:12pm but I have not received a reply back yet.. Do you still need help?
If the strut is ok then at this point you will need a scantool to see what codes are in the power liftgate module.. t could be a bad sensor or motor but we need to retrieve the codes first to determine the issue..
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