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Kevin
Kevin, Auto Mechanic
Category: Jeep
Satisfied Customers: 1442
Experience:  Diagnostic technician
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Have eng light & etc light on has had exhaust sensor

Customer Question

hi , have eng light & etc light on has had exhaust sensor replaced & 2 glow plugs but still have the lights on. do i need to go further & replace swirl & look at egr valve. thanks Barry
JA: Just to clarify, what are the exact lights you're talking about?
Customer: engine warning & elecronic throttle control lights
JA: What is the model/year of your Jeep?
Customer: 2009 wh grand cheroke
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: i will be now the dealer we bought it from second hand has now refused to go further, im a farmer & body builder welder by trade
JA: Anything else you want the mechanic to know before I connect you?
Customer: no dont think so , other than it has no power turbo doesnt cut in & lacks power
Submitted: 2 months ago.
Category: Jeep
Expert:  Kevin replied 2 months ago.

Hi im kevin have you had fault codes read from car ?

Customer: replied 2 months ago.
they have been , but i dont know what they were, they wouldnt tell me as it was a warranty job. but 2 glow plugs were replaced along with exhaudst sensor
Expert:  Kevin replied 2 months ago.

I would take it back they obviously have t fixed the original problem under warrenty .even if its warrenty they have to tell you the issue

Customer: replied 2 months ago.
at the moment they refuse to look further & we live $00k400k form them,
Expert:  Kevin replied 2 months ago.

Ok in that case the first step is to get fault codes this is the only way to know what car is unhappy with then testing can start at the components the car has flagged

Customer: replied 2 months ago.
when i spoke to them friday they were hinting it was a fuel rail & pump issue, but im hoping maybe an egr maybe swirl motor issue
Expert:  Kevin replied 2 months ago.

Ok that would suggest they have codes pointing in that direction .i would start with a code read as replacing parts unneccesarily is an expensive route to take

Customer: replied 2 months ago.
how do i get codes without a anyliser
Expert:  Kevin replied 2 months ago.

You cant have car plugged in then you can come ba k to us with codes and we can try to guide more acurately

Customer: replied 2 months ago.
will try to get tuesday as it is a holiday here tomorrow, will i still be covered then or will i be up for a further charge
Expert:  Kevin replied 2 months ago.

Still be covered come back to this converation and il see what we can do

Customer: replied 2 months ago.
ok theanks Kevin
Expert:  Kevin replied 2 months ago.

No problem

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