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Brad, Jeep Dealership Tech
Category: Jeep
Satisfied Customers: 7588
Experience:  19 Yrs Chrysler/Dodge/Jeep. ASE Master (L-1) Certified
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I have a jeep 2016 jeep grand cherokee it will not shut off

Customer Question

I have a jeep 2016 jeep grand cherokee it will not shut off
Submitted: 7 months ago.
Category: Jeep
Expert:  david craig replied 7 months ago.

Hi Im David. pull the negative cable on the battery. reconnect it. start it back up then see if it still does it.

Expert:  david craig replied 6 months ago.

do you still need assistance?

Expert:  Brad replied 6 months ago.

Good morning and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

Do you have a scantool so we can monitor the RFH module? Also being it's a 2016 it's likely under warranty so would you rather just bring it to us to be repaired?

Talk soon,