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Hello thanks for using the site, my name is ***** ***** I hope I can assist you. We will have to look at a few things to determine the cause of your lift gate not opening. First, have you tried to double tap the liftgate button on your fob from within 3 feet of the liftgate? Does it make any sound like it is attempting to open? IF not there is a 30amp pink fuse in the F50 spot under the hood in the fuse box near your battery. Please check the fuse. Let me know what you find please.