How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris Your Own Question
Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 13255
Experience:  Jeep Certified Master Tech
12365498
Type Your Jeep Question Here...
Chris is online now
A new question is answered every 9 seconds

I have a 2007 Jeep Grand Cherokee. I got in and it started

Customer Question

I have a 2007 Jeep Grand Cherokee. I got in and it started fine. I went to my destination less than 2 miles away. I got back in and it would not start. Did not even try to turn over. It did nothing. Help!!! I love my jeep.
Submitted: 9 months ago.
Category: Jeep
Expert:  Chris replied 9 months ago.

Hello and welcome to just answer. Do the headlights come on? If so, are they good and bright?

Chris

Customer: replied 9 months ago.
Customer: replied 9 months ago.
The dash lights up, some lights work. We even tried jumping it. Nothing works.
Customer: replied 9 months ago.
Sorry....dome lights I meant to say.
Customer: replied 9 months ago.
It says transmission over temp. When turning key.
Expert:  Chris replied 9 months ago.

Ok, try this next. Disconnect the negative battery cable for 2 minutes and then reconnect it. See if it will now start. Let me know.

Chris

Customer: replied 9 months ago.
Nope. It still doesn't work.
Expert:  Chris replied 9 months ago.

Hmmm, tell me when you turn on the ignition switch, do you see the red security light come on for about 3 seconds and then turn off?

Chris

Customer: replied 9 months ago.
Battery, brake, oil, seat belt, tire, as all light up
Expert:  Chris replied 9 months ago.

What about that little red security dot?

Chris

Customer: replied 9 months ago.
It came on as well.
Expert:  Chris replied 9 months ago.

And then turned off?

Customer: replied 9 months ago.
Expert:  Chris replied 9 months ago.

Ok, try moving the shift lever to the neutral position and see if it will crank.

Chris

Customer: replied 9 months ago.
We tried that as well. No results
Expert:  Chris replied 9 months ago.

Hmmm, ok let's try something else. Open the hood and open up the fuse relay covers. See if you can locate the starter relay. Let me know.

Chris